FAQs
Your Questions Answered
Is this safe?
The exam is absolutely safe. Ultrasound is the least invasive form of imaging and allows for a seamless and minimally invasive view of the fetus. If any concerns, please consult your doctor or feel free to reach out to us with any safety concern questions.
How soon can I know the gender?
The earliest a baby's gender can be determined with ultrasound is about 14 weeks, however, it is recommended to wait until 18-21 weeks for a more accurate determination.
How accurate is gender determination?
The accuracy of gender determination while above 90% still leaves room for error, so its recommended you still consult with your provider for your ultrasound needs and accurate diagnostic information as well.
Can I choose not to know the gender
Of course! We work alongside all parents to give them the experience they desire. Please let us know prior to the exam and we will make sure to respect your wishes and stray from spoiling the surprise.
Do I need an appointment or can I just walk in?
At this time we are only offering services by appointment due to the pandemic. We do encourage anyone interested to check with us for any same day availability. It is not guaranteed so we ask that you check our booking page and plan your appointment ahead if possible. Please contact us before showing up for any reason! Thank you.
Are masks required?
We do require masks for all patients in the ultrasound suite. We are allowing any mothers that have received the vaccine to remove masks mid exam. We do ask for your own safety and ours that you please comply with the mask requirement and consult the CDC guidelines for any questions regarding masking and the vaccine.
Is my information safe?
We do not discuss or distribute any personal information outside of our business. All of your personal info is for our records and you will receive a copy of all necessary forms/documents if applicable.
What's the difference between 3D & 4D?
The easiest way to explain is that 3D creates a three-dimensional image of the baby similar to a standard ultrasound but more enhanced. 4D creates a live video effect, almost like watching the baby on a movie projector from the inside.
Can I change my package in office?
Once you pay for your package we are unable to change it after we charge you. This applies to all promotions as well. No promotion applied can be swapped for another or used in combination with a different one.
What is the rescheduling policy?
Each package comes with a free 1 time rescheduling. Sometimes babies are not so photogenic and won't give us the best pose for the picture. If we can't get you great pictures, even after a re-scan, just speak to us to see how we can move forward. We're here to get you the best images and experience possible!
We also require a 3hr notice to re-schedule or cancel. If for any reason you can't make it in after the time you have to reschedule/cancel on our booking page please contact us and we can help you! No shows will result in a $15 fee, no exceptions.
Can I Pay With Cash?
While we prefer electronic payments (Card, CashApp, Zelle, etc.) we will accept cash but it must be the EXACT AMOUNT provided at time of appointment. We do not keep cash on site for safety so we will not have change if you pay with bills higher than your specified amount.
Can I bring a group?
We currently allow groups of 4, including the mother, and ask that anyone else joining wait in our lobby. We do not allow more than 4 people in our exam room at on time.